At Mawhiba, we believe that digital innovation is only complete when it is inclusive. We are committed to providing a digital environment accessible to everyone, including people with disabilities, by designing our platforms and online services in line with the best local and international accessibility standards.

At Mawhiba, we've been keen to include assistive tools and technologies that enable all users to interact with the platform efficiently, without the need for external software. These tools include:

•         Screen reader support.
•         The ability to zoom in on text and adjust contrast.
•         Full keyboard-only navigation.
•         Alternative descriptions for images and visual content.

These features were developed to provide a better experience, especially for:

•         Visually impaired or blind users.
•         Users who have reading or mobility difficulties.

In line with Mawhiba's commitment to providing a flexible and secure digital experience, we have provided several electronic channels that enable beneficiaries to access our services, including the website, mobile applications, and interactive support channels.

At Mawhiba, we are committed to implementing the global accessibility standards (WCAG 2.1) at levels AA and AAA, and we periodically review and improve our platforms to remain compliant with comprehensive digital accessibility requirements.

If you face any challenges in accessing or using the platform, we would be happy to hear from you via Contact Us.